Northern Backup Inc (NBI) is a firm that specializes in the design, implementation, and support of information systems.
Working closely with our clients, we design, develop, and implement solutions using sound business principles, best practices, and proven technologies. This method allows us to provide a solid platform for our clients to leverage IT investments as well as provide streamlined business functions with unparalleled reliability.
We pride ourselves on the long term relationships we build with our clients, partners, and our employees. We believe in doing the right thing, the first time, and on time. This philosophy is the foundation of our success and the success that we provide our clients. We are proud of our client list and encourage you to view them on our references page. We encourage you to drop them an e-mail or give them a call, as we believe the best possible advertising is a referral from a client.
We are easy to do business with:
• We believe in doing it right the first time.
• We are responsive.
• Our mandate is to have 95% of all service calls answered in-person during business hours.
• Our helpdesk personnel are compensated on overall customer satisfaction. This goes beyond just solving the issue – we strive to build relationships.
• We want to be an enabler of your business.
• We view all of our clients as long term investments.
• We will do what is right and make you the decision maker.
• You will be proud of your choice to use our services and solutions.
Northern Backup was established in July 2004 to provide offsite backup solutions to our existing client base. We have grown to support over 50 small to medium-sized organizations in various industries and sectors, such as: oil and gas, manufacturing, investment, construction, and healthcare.